Help zone

Privacy statement

American Sand Association Privacy Policy American Sand Association intends for www.americansandassociation.org, www.asasand.com and its associated websites (now referred to as the ASA Website) to complement the services of the organization. American Sand Association believes that online privacy is important to the success of the Internet and electronic commerce. This statement sets forth American Sand Association's privacy policy for the ASA Website and describes the practices American Sand Association follows to respect the privacy of all visitors to this site. Before changes are implemented, American Sand Association will post the changes here before they go into effect. By using this web site, you signify your acceptance of the terms of American Sand Association's privacy policy. Your continued use of American Sand Association's web site following the posting of any changes to these terms will mean that you accept those changes as well. American Sand Association uses IP addresses to conduct system administration, report aggregate information and to conduct site analysis. American Sand Association does use cookies but only for “remembering a returning user or customer”. American Sand Association uses no third party ad services or pop-up windows. For credit-card transactions we use Verisign Pay-Flow Pro (now a PayPal Company) for secure transactions and Fast Q Communications for our internet connection. American Sand Association has security measures in place to protect the loss, misuse and alteration of the information under our control. IP Addresses An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. American Sand Association collects IP addresses in order to conduct system administration, report aggregate information and to conduct site analysis. If a visitor requests pages from ASA Website, our Internet server enters the visitor's IP address into a log. To maintain visitor anonymity, the ASA Website does not associate IP addresses with records containing personal information. However, the ASA Website will use IP addresses to identify any visitors who threaten our service, site, customers, others or other malicious activity. Other Links Any information available through this site, including information accessed through a linked or referenced web site, is provided for your information and convenience only. Links to non-American Sand Association web sites do not constitute an endorsement or recommendation by American Sand Association and American Sand Association does not accept any responsibility, obligation or liability for the content, or the use, of such non-American Sand Association web site. We do not guarantee the accuracy or completeness of any such information and do not assume responsibility for the privacy practices of those sites. The linked sites may collect personal information from you when you link to them. This collection of information is not subject to American Sand Association's control. To ensure protection of your privacy, we encourage you to review the privacy policies of any web sites you visit. Cookies Some sites place a text file called a "cookie" in the browser files of your computer. Cookies are pieces of information that a Web site transfers to an individual's hard disk for record keeping purposes. American Sand Association uses cookies for site users who make on-line payments. This allows American Sand Association to properly track all on-line payments to ensure our customer transactions are handled safely and properly. E-Commerce The American Sand Association site features the ability to use credit cards for donations. By using the donation form the user is giving American Sand Association permission to verify that the credit card transaction is accepted. American Sand Association uses Verisign PayFlow Pro (a PayPal Company)for all on-line transactions. Our contract states that Verisign will only use the information for aggregate statistics. American Sand Association also uses THAWTE and GODADDY secure certificates to encrypt all information sent over the Internet. For additional security, once an on-line transaction is complete, American Sand Association will not keep the information on our Internet server. E-mail American Sand Association uses e-mail forms to allow our customers to ask questions about our services and programs. This information is only used by the department where the e-mail is sent. These departments might use this information to communicate recurring programs or services back to the sender. If at any time the customer wishes to cancel these requests they may do so by either e-mailing, calling us directly, or editing your online profile to indicate this. We will make every attempt to protect the personal information that you share with us. However, it is important to note that electronic mail (e-mail) is not secured against interception. If your communication is extremely sensitive, you may want to send it by postal mail instead. Third Party Ad Services American Sand Association uses no third party ad services whatsover, participates in any "revenue generating schemes", or anything of the like. Security The ASA Websites have security measures in place to protect the loss, misuse and alteration of the information under our control. American Sand Association employs strict security measures to safeguard online transactions; personal information is stored in a secured database and always sent via an encrypted Internet channel. Uses of Information Submitted and Collected We may collect personally identifiable information (name, e-mail address, physical address, and other unique identifier) only if you specifically and knowingly provide it to us. American Sand Association will not sell your personally identifiable information (your e-mail address and any contact information you provide), but we reserve the right to share certain demographic and profile data with business partners solely on an aggregated basis. Choice/Opt-In Our site gives users the opportunity to opt-in to receive communications from at the point where we request information about the visitor. This site also gives users the following options for removing their information from our database in order to stop receiving communications or our service. 1. You can send e-mail to • customer_service@americansandassociation.org 2. You can send regular mail to: • American Sand Association 1911 Foothill Blvd. PMB 108 La Verne, CA 91750